Try testing the device on a different computer. If a firmware update is available, a Blue 'Update' button would appear under the firmware version on the top right corner of the screenħ.Launch the software, select the device from the home screen then go to Settings.Download and install Logitech G-Hub (Available here: ).Pair the gaming headset to the USB Adapter:

Keep other electrical wireless devices away from the USB receiver to avoid interference.ĥ. In some cases the receiver signal gets blocked by the computer case, causing a delay.Ĥ. If your receiver is in the back of your computer, it may help to relocate the receiver to a front port. Move the device closer to the USB receiver. Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar.ģ. We would suggest you try the steps provided below:Ģ. Try plugging the earphone into a different device, like an MP3 player, or into a different computer.Thanks for reaching out. Try adjusting the volume on your earphone, device, and application.ĥ. If you're connected to a computer, be sure you've properly configured your computer's sound output settings (see your computer's documentation for more information).Ĥ. Try adjusting the audio source configuration settings. This is due to the specification of the device and is not a failure.ģ. Note: Sound won't come out of the right channel when stereo headphones are connected to a mono output. If there is no sound from the right side of the headphones, it may be because the headphone jack of your device is mono (single channel) instead of stereo (two channel).

Clean the headset plug regularly using a dry cloth.)Ģ. (Poor plug contact or connection occurs easily when the plug is not clean. Make sure the 3.5 mm audio jack is fully plugged in. Please try the following and check if this helps:ġ. Thanks for reaching out and sorry to hear about the experience.

G333 logitech g hub not working